Professional Services
When you need to deliver big or small adhoc projects at speed, we have the IT expertise you need to empower your business and get things moving.
Professional Services
Adhoc IT projects, whether small or large require detailed design, meticulous planning, and expert delivery. But with our team of consultants, technicians, and deployment engineers, we can design an end-to-end solution that’s catered to your specific needs – and make sure it’s implemented the way you need it, with minimal disruption for your end users.
With our purpose-built, secure facility, we can fully build your assets within our facility and ship them to you safely, reducing your risk of DOA devices. We offer bulk shipping and collections that are flexible around the needs of your business. We also offer a sustainable packaging disposal service, reducing your waste.
Skilled IT project
management.
On-demand
IT support.
Expert advice
and consultancy.
Cost-effective IT
project expertise.
Reduced risk of
DOA devices.
Supplementary to your
project team.
We have built our reputation on reliability, security, consistency, and sustainability
98%
Blended SLAs maintained
across all services.
80%
Carbon footprint reduction
since 2018.
100%
Cyber security scorecard
achievement.
99%
First time fix for
Lifecycle service.
97%
Percentile ranking with Ecovadis
for supplier sustainability.
41%
Of our staff have over
10 years of continuous service.
Experts where you need them
Our IT support goes beyond answering tickets and day to day delivery. We can help you articulate your IT requirements, design the right solution, and put it into practice – with a team of expert deployment engineers ready to help whether you need a full roll-out or other adhoc project. We understand that you need a flexible approach to project delivery, that’s why we offer full-scale project delivery, or to be supplementary support to your in-house team.
1
Big picture
planning
Our team of consultants and advisors, have the IT know-how to help define and deliver reliable, high quality, and sustainable solutions.
2
Reliable
project delivery
We have the resources and experience to deliver on IT projects both big and small – with minimal disruption for your end users.
3
Business
Efficiencies
We reuse 75% of your old devices, reducing your landfill waste and providing a resale value that you can use to offset your project costs.
You can count on us to deliver your projects
With over 30 years delivering IT services, we have the know-how to help with any problem, big or small. You can be confident that our 230-strong team of security cleared technicians are able to address your needs effectively – and improve your green credentials with our sustainable, accredited work practices.
“Your engineers are always helpful, knowledgeable and sort out any problems we have. They’re always polite and friendly, even though I probably ask the same questions 100 times. Highly recommend, Tialis, you’re a proud representation of service at its best. ”
“Fabulous service by the Tialis team. Your staff were extremely pleasant and very swift in resolving my IT issue. I am delighted. ”
“A big thank you to the Tialis team for the excellent work completed on delivering a critical program of work for us. This was the first time you worked on this project and you delivered every aspect with professionalism and quality.”
“I was concerned about the prospect of handing over my old laptop before I had a new one up and running, but I can’t believe how quick and simple it’s been to get set up. Your instructions were clear, easy to follow and the whole process took less than 10 minutes! ”
“As usual, I received a fabulous service from Tialis. I made my request in the morning and received my item in the afternoon, that was lightening fast! Really excellent service from your team. ”
“Wow I am amazed! I only made the request for redundant equipment to be collected on the weekend. They were collected first thing Monday morning, really excellent service. ”
“As usual we received prompt and excellent service by the IT Support Desk, I just cannot praise your team enough! ”
“Very satisfied with the service provided by Tialis, impressed with the quick turnaround from ordering my device to receiving it. Thank you for your efforts. ”
“Just wanted to let you know that I was really impressed with one of your engineers who supported me with digital needs when I was in London recently. He really went out of his way. His willingness to help us, along with his proactive support was, and is, always appreciated. ”
“I have been really impressed with the service you’ve offered, your team consistently goes above and beyond. For my most recent request, one of your team was brilliant with getting everything booked in with me and setting up the IT requirements, so I just wanted to feed that back. ”
“Very satisfied with the service. Your team was professional and friendly, and you sorted out my replacement phone very quickly. Thank you. ”
