Managed IT Services
IT is critical for any business to succeed. We can help reduce IT downtime, providing operational and cost efficiencies, without compromising on quality or reliability, allowing you to focus on your business.
What is Tialis Managed IT?
Tialis Managed IT Services are invaluable for businesses looking to remove the hassle of maintaining IT. Outsource your requirements to a team of skilled technical professionals and save yourself time and money in the process. We will work with you, finding efficiencies in your business processes, reducing overheads, and adding value.
By outsourcing your IT services, you can be sure that critical services and devices are being professionally maintained, with our UK wide security cleared engineering force always on hand to keep things running smoothly – whether that’s through dedicated on-site engineers, tech bars, or roaming field-based technicians for remote workers’ hardware and software support.
Tech Bars for instant
IT support.
Dedicated on-site
support engineers.
UK-wide remote
workers’ support.
Testing and troubleshooting devices / servers.
Installs, moves and
changes (all devices).
Reduced downtime,
increased satisfaction.
We have built our reputation on reliability, security, consistency, and sustainability
98%
Blended SLAs maintained
across all services.
80%
Carbon footprint reduction
since 2018.
100%
Cyber security scorecard
achievement.
99%
First time fix for
Lifecycle service.
97%
Percentile ranking with Ecovadis
for supplier sustainability.
41%
Of our staff have over
10 years of continuous service.
How Tialis Managed IT can help you
Reliable, working systems are what enable teams to prosper. We’re able to assist in-house staff with existing processes, or act as a dedicated IT service provider and take care of all your computing needs – so you can focus on driving your business forward.
1
Reduce
Downtime
Through our dedicated on-site support solutions and our UK-wide team of IT professionals, we will ensure disruptions are kept to a minimum.
2
Skilled
Professionals
Let us handle the essential IT services for you, with our highly skilled team, so that you can focus on the work that really matters to your business.
3
Tech
Bars
Providing your business with a streamlined, customer-facing approach to your IT needs, including device repairs, and tech advice.
Supporting businesses for 30 years
We’re a trusted provider to hundreds of clients across a diverse range of industries, from telecommunications and finance to national healthcare and energy firms. We have over 30 years of experience delivering complete IT solutions and professional expertise, ensuring technology doesn’t let you down when you need it most.
“Your engineers are always helpful, knowledgeable and sort out any problems we have. They’re always polite and friendly, even though I probably ask the same questions 100 times. Highly recommend, Tialis, you’re a proud representation of service at its best. ”
“Fabulous service by the Tialis team. Your staff were extremely pleasant and very swift in resolving my IT issue. I am delighted. ”
“A big thank you to the Tialis team for the excellent work completed on delivering a critical program of work for us. This was the first time you worked on this project and you delivered every aspect with professionalism and quality.”
“I was concerned about the prospect of handing over my old laptop before I had a new one up and running, but I can’t believe how quick and simple it’s been to get set up. Your instructions were clear, easy to follow and the whole process took less than 10 minutes! ”
“As usual, I received a fabulous service from Tialis. I made my request in the morning and received my item in the afternoon, that was lightening fast! Really excellent service from your team. ”
“Wow I am amazed! I only made the request for redundant equipment to be collected on the weekend. They were collected first thing Monday morning, really excellent service. ”
“As usual we received prompt and excellent service by the IT Support Desk, I just cannot praise your team enough! ”
“Very satisfied with the service provided by Tialis, impressed with the quick turnaround from ordering my device to receiving it. Thank you for your efforts. ”
“Just wanted to let you know that I was really impressed with one of your engineers who supported me with digital needs when I was in London recently. He really went out of his way. His willingness to help us, along with his proactive support was, and is, always appreciated. ”
“I have been really impressed with the service you’ve offered, your team consistently goes above and beyond. For my most recent request, one of your team was brilliant with getting everything booked in with me and setting up the IT requirements, so I just wanted to feed that back. ”
“Very satisfied with the service. Your team was professional and friendly, and you sorted out my replacement phone very quickly. Thank you. ”
